Terms & Conditions

Account Requirements

• You must be at least 18 years old to create an account
• You must provide accurate, complete, and current information
• You must maintain the security of your account credentials
• You are responsible for all activities under your account
• You must not share your account with others
• One person may only have one account (as an owner OR renter, not both simultaneously)

Identity Verification

We may require identity verification through government-issued identification. Failure to provide verification when requested may result in account suspension or termination.

Mandatory Restrictions

• One Active Property Only: You may only list ONE active property at any time. The property must be your principal place of residence (where you currently live).
• Room Limits: You may rent a maximum of TWO (2) spare rooms in most Australian states and territories. In South Australia ONLY, you may rent a maximum of ONE (1) room to avoid boarding house classification.
• Owner-Occupied Requirement: You must live on the property while renting rooms. This platform is NOT for investment properties, entire-property rentals, or properties where the owner does not reside.
• Ownership Verification: You must be the legal owner or have explicit written permission from the owner to rent out rooms. Mortgage holders must ensure rentals comply with loan terms.

Owner Responsibilities

• Provide accurate property descriptions, photos, and amenity listings
• Disclose all material information about the property and household
• Comply with all applicable local, state, and federal laws
• Maintain the property in safe and habitable condition
• Respond to viewing requests within a reasonable timeframe
• Honor occupancy agreements made through the Platform
• Declare rental income to the Australian Taxation Office (ATO)
• Maintain appropriate insurance coverage

Informal Occupancy Licenses

The Platform facilitates the creation of "occupancy licenses" between owners and renters. These are NOT formal tenancy agreements and are designed to avoid the regulatory requirements of the Residential Tenancies Act in each state.

Occupancy licenses are informal agreements for shared living arrangements where the owner resides on the property. They do NOT provide the same legal protections as formal tenancy agreements.

Direct Payment Requirement

CRITICAL: All rent payments must be made directly between the renter and the property owner. AussieRoomsH3 does NOT:

• Collect, process, or handle rent payments
• Hold bond or security deposits
• Provide payment processing services
• Guarantee payment from renters to owners
• Take responsibility for payment disputes

The Platform provides payment tracking tools for record-keeping purposes only. Users determine their own payment methods and schedules.

No Bonds or Deposits Through Platform

While owners and renters may privately agree on bond arrangements, AussieRoomsH3 does not hold, manage, or facilitate bond payments. Any bond arrangements are entirely between the parties and subject to their private agreement.

Our Intellectual Property

The Platform, including all content, features, functionality, code, design, logos, trademarks, and service marks, is owned by AussieRoomsH3 and protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Platform without our express written permission.

Your Content

You retain ownership of content you submit (photos, descriptions, messages). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute your content for the purpose of operating and promoting the Platform.

You represent that you own or have permission to use all content you submit and that it does not violate any third-party rights.

Limitation of Liability

To the maximum extent permitted by Australian law, AussieRoomsH3, its directors, employees, and affiliates shall NOT be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage arising from use of the Platform
• Actions or omissions of other users
• Quality, safety, or legality of properties or rooms
• Disputes between owners and renters
• Failure to pay rent or honor agreements
• Loss or theft of personal property
• AI compatibility report inaccuracies

Our total liability to you for all claims shall not exceed the amount of fees you have paid to us in the 12 months preceding the claim, or AUD $100, whichever is greater.

Disputes Between Users

AussieRoomsH3 is NOT a mediator or arbitrator for disputes between owners and renters. You agree to resolve any disputes directly with the other party. If necessary, you may pursue legal remedies through appropriate courts or tribunals.

Disputes with AussieRoomsH3

For disputes with us regarding the Platform, you agree to first attempt informal resolution by contacting us at legal@aussieroomsh3.com.au.

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the Australian Disputes Centre (ADC) Rules. Arbitration shall take place in Sydney, New South Wales.

Your Right to Terminate

You may terminate your account at any time through your account settings. Upon termination, your profile and listings will be removed, subject to retention requirements in our Privacy Policy.

Our Right to Suspend or Terminate

We reserve the right to suspend or terminate your account immediately, without notice, if:

• You violate these Terms
• We suspect fraudulent or illegal activity
• You provide false or misleading information
• Your account is subject to legal proceedings
• We cease operating the Platform

Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AussieRoomsH3 regarding use of the Platform.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to any party at any time without notice.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice on the Platform. Continued use after changes constitutes acceptance of the modified Terms.